Amazon does not actively audit items sent into its warehouses to determine if they are genuine products or not. you lose the gatekeepers. Just like pretty much any exchange market for the last few thousand years, hucksters on Amazon know that the best way to catch the eye of buyers is with a good price. So whereas before, at least people could identify the BS reviews by the disclaimer, now every fake review has the verified purchase label because they have their fake reviewers buy the item legitimately, then reimburse them through paypal. 4.9 out of 5 stars 6,966. Hi, You have a very good point about a common problem from China Sellers. While Amazon banned incentivized reviews in 2016, the practice still exists in various forms, everything from “rebate clubs” where consumers get rebates (often for a 100% rebate of the purchase price) to compensating consumers for leaving positive reviews in the form of extended warranties and future discounts. If you are worried about where your money ends up, that is difficult. These conferences are now held in several cities across the country each year and attract thousands of people, both those already selling on Amazon and those looking to sell on Amazon. The marketplace is made up of items offered by a variety of different merchants, both companies and individuals. This company has over 50 accounts. I can't imagine who that would be. She is telling me her boss is going to fire her and her husband died, she has two kids. I think there around 10 products being reviewed. An associate of mine who previously worked for a large Chinese Amazon seller in the pet industry described it to me this way, “In our company, we literally needed a diagram detailing all of our selling accounts so our staff could keep track of these accounts”. the chances of them getting fired). In it’s earning report earlier in the year, Amazon admitted as much stating “We also may be unable to prevent sellers in our stores or through other stores from selling unlawful, counterfeit, pirated, or stolen goods, selling goods in an unlawful or unethical manner, violating the proprietary rights of others, or otherwise violating our policies….In addition…we could face civil or criminal liability for unlawful activities by our sellers.”. Occasionally, if the third party is selling for lower than Amazon itself, it will be the default listing. If you use reviews on Amazon.com to make purchasing decisions, be aware that not all reviews are unbiased. There is, in fact, a lot of grey areas that Chinese Amazon Sellers take advantage of to develop their sales, and part of it is related in your posts. However, seller interests and customers are also frequently aligned. When my wife and I first learned how to sell on Amazon FBA several years ago, we sold over 60 units in a matter of 8 days with just 3 products listed online with no reviews. Ebay: PLEASE come up with a way to block all sellers in China. With most states in 2019 planning to have some type of marketplace facilitator laws, the playing field for American sellers in terms of sales tax has been somewhat leveled. A lot of items are sold by Amazon itself, but a lot of third-party companies and individuals sell things too. They’re hiring better designers and copywriters, building a real presence off of Amazon, trying out influencer marketing, Adwords, and Facebook. Shopping is a little more complicated now. Given these risks, many Chinese sellers secretly open several Amazon Seller Central accounts, called “Stealth Accounts” despite this being strictly against Amazon’s terms of service. Amazon has become the seedy Dollar Store of online retailers, and I'm done with it. When starting to sell on Amazon this is the part most people tend to overlook and rush. Don't think I'd do it on a listing page though. In fact, Amazon’s China business is bigger than ever. Amazon has taken measures to fight fake reviews by blocking products from receiving any new reviews after they have received a suspicious influx of positive reviews. The premise is that the community will decide the best pictures to describe a product, the description, etc.. Community contributions work most of the time but sometimes malicious actors get out of hand, like when The North Face altered dozens of Wikipedia pages to plug its gear. Not only are they guilty of everything you've mentioned, but they also violate every term of service Amazon has that was supposed to make Amazon the most customer-friendly platform. They have now restricted certain categories, most significantly any pesticide-related category, to American sellers only. As has been pointed out, there are few consequences for breaking the TOS, and what consequences there are are merely looked on as obstacles to overcome. It has provided a platform for tens of thousands of entrepreneurs to make a lot of money off of. So it follows that almost all of the truly fraudulent sellers on the site will be labelled with the “just launched” badge on item listings and on their seller profile. The majority of Chinese Amazon sellers are based in China’s Silicon Valley, Shenzhen. In an economy where we are already in debt, there is a parasite that is sucking our money completely. Calculate the cost to sell the item. Hi Dave, I'm also interested in buying a report. Chinese e-commerce companies approaches E-commerce from a Mechanic standpoint, in which "the game" is conceived trough numbers and processes rather than brand and value. Amazon Best Sellers. They make two new brands every time one gets shut down. All the e-commerce and Amazon news in your inbox weekly. Why do we, as a country, continue to subsidize China Post? I’ve got 5 star review items changed to something completely different with negative reviews now rolling in. Just look out your window and if timing is right, you'll see the dodge sprinter going by with a massive vape cloud billowing out the window like cheech and chong, except going 60mph in a 15. How do I get a lead to the vendors of those reports? Hi Guys. On the third day, it didn't arrive so I went into Amazon to find out why and to cancel my order as I needed it. He sold his multi-million dollar ecommerce business in 2016 and create another 7-figure business within 18 months. How to spot fake reviews on Amazon, Best Buy, Walmart and other sites. As an Amazon seller, you take part in offering those customers better selection, better prices, and a top-notch customer experience. According to one Chinese selling consultant, who wished to remain anonymous, fake reviews generally start at $3 to $5 depending on how likely or not these fake reviews are to be detected by Amazon. Same as other countries. As soon as I did this, a minute or two later the seller wrote to say it has just been dispatched (very convenient- for them). It's a huge issue and only getting worse. This disgusts me to no end because Amazon was my go to, and now I can't buy anything from it. I know I am not alone in this. At the same time, the Chinese government is hungry for anything cross-border ecommerce. The specific way sellers upload and list their products varies depending on their selling … LeapFrog 100 Animals Book (Frustration Free Packaging), Pink 4.8 out of 5 stars 29,933. Without a profitable product to sell you have no Amazon business. They could issue a full refund or send me a new umbrella. Very unfortunate to hear. On the other hand, Chinese companies are exhausting their model. Unfortunately I echo a lot of the sentiment you mentioned here that Amazon is slowly losing control of the platform. Most of the goods we buy these days — many of which are perfectly legitimate! Amazon banned incentivized reviews in 2016, The North Face altered dozens of Wikipedia pages to plug its gear, ruled, more or less, that sellers could be held liable for collecting sales tax, over twenty states have now enacted marketplace facilitator laws, Courts have frequently upheld the opinion that Amazon bears no liability. As for paper, I choose either made in Canada or China. Again, just because a seller is new doesn’t mean it’s illegitimate…but combined with other warning signs, it’s a good reason to steer clear. Two handy tools can help you determine if all those gushing reviews are the real deal. For our little experiment, let’s go with coffee makers. This is probably due to some buyers will not buy Chinese products no matter what, so they disguise their store name(s) and in some cases give little to no information in order to make sales to these buyers. That is because it has aggressively recruited Chinese manufacturers and merchants to sell to consumers outside the country. These numbers are consistent with other industry estimates which have suggested the number of Chinese sellers overall ranges from 10% to 25%. Items which aren’t coming from an Amazon distribution center, instead being shipped directly from the independent seller, will be marked with “shipped from and sold by ‘company name.'”. Amazon is largely a victim of its own success. The manufacturing output there is enormous, and low-cost. This lets them make off with your money (and Amazon’s) before anyone gets suspicious. While both the Transparency and Project Zero programs are positive steps in the right direction, it does not remove the problem of counterfeits entirely. The feedback data will vary from that in the global list above, for merchants selling to other European marketplaces using the same account. The issue of counterfeit products, along with fake reviews, is one of the greatest threats to Amazon and they have taken several measures to counter the prevalence of fake products. How to Avoid Fake and Scammy Amazon Sellers, most of the fakes on Amazon are going to be lurking, same techniques as you do on other websites, contact Amazon’s customer service department, How to Drive With Santa and Enable a Christmas Theme in Waze. They then emulate “real” customer browsing behavior so as not to arouse Amazon’s suspicions. "Amazon: Allow Users to Filter by Made in USA, and Require Country of Origin". The better news is that Amazon guards its reputation fiercely. The .50 cent e packet fisting will eventually end, but really....making a huge "to-do" about signing out of the international postal unions foreign gravy train and then quietly announcing it will go into effect 15 months from now? I do, but I make so many returns that now I have to be worried my account will be closed because of it. They can only ship cheap junk if we pay THEM to ship it here. Counterfeit Chinese furniture. So good luck getting a replacement or refund 8 months after your purchase. This information can be used in a variety of ways –  everything from privately contacting a customer to ask them to remove a negative review in exchange for some type of payoff, all the way up to running advertising campaigns directed towards those customers. Western made but made to look like it came from China. Unfortunately, with all of the false reviews, it's just a mug's game now. He's also a former Amazon warehouse employee of one week. Sometimes they’ll simply use random groups of characters, like “aef43tsrf8.” If the name of the vendor is something that looks like it was typed by a drunk monkey, it’s probably fake. Chinese employees will also resell Amazon customer information. They're all liars, JB. How Chinese Sellers are Manipulating Amazon in 2020, Fake reviews, variation hacking, competitor sabotage, & more, 华南城) devoted almost entirely to ecommerce sellers. You can use tools such as Merchant Words, Google Keyword Planner and Simple Keyword Inspector to find relevant keywords for your product type and to estimate search volume. Received an email from the same “customer service rep” saying that she noticed I haven’t changed the review. If you're buying from an individual, the person likely doesn't have the reputation that a large and established company does. There’s a middle ground here that’s somewhat safer: products that are “Fulfilled by Amazon.” If an item is marked as sold by [company name] and Fulfilled by Amazon (note the capital letter), it’s been shipped to an Amazon warehouse and checked beforehand. That's why I return them as they arrive. Brings a twinkle to my eye knowing that some poor soul will have back spasms for the rest of their life from fulfilling 1m orders in 24 hours, While the box on the tv is smiling and grandma is opening up the knockoffs. No matter what i buy, if i have a choice, i NEVER buy Chinese products!!! Earlier in the year they also rolled out Project Zero which gives sellers greater ability to remove counterfeit sellers from their listings. If people only knew the amount of stuff being sold by foreign sellers that are avoiding taxes, paying $.50 cents to ship something from Shenzhen China to New York (lmao), while "guaranteeing" 3 day shipping. When buying china, I buy made in China because I can get quality at cost since the reality is that it is mostly all made in China and heavily marked up. But e-commerce, as most technology businesses, is a winner takes all game. Chinese sellers resort to a wide range of cunning techniques to manipulate product listings on Amazon and boost sales. This is an issue for all US retailers to compete against because these sellers do not accumulate the US retailers’ business expenses. Here are the top 500 sellers on the Amazon.co.uk marketplace. How to see the top-selling products by their Amazon Best Sellers Rank. Let’s start off with a love triangle: Amazon is in love with Chinese entrepreneurs, Chinese entrepreneurs are in love with Amazon, and the Chinese government is in love with Amazon. Just a short time ago I was laughing at a listing for a "garden lantern" that looked about four inches tall in one photo, where it had been photoshopped hanging from a tiny tree branch; and then looked four feet high, where it had been photoshopped onto a street next to a public rubbish bin. Jessica said the don’t usually undercut the current “buy box” seller. Provincial governments have also gotten onboard like Zhejiang who has developed “Cross-border E-Commerce Experimental Zones” focused on promoting cross-border ecommerce to local manufacturers and sellers (Zhejiang claimed to have over. Let’s examine why the love affair exists and also how many Chinese sellers there are. Amazon did nothing. I've given up on Amazon for anything other than e-books. Save my name, email, and website in this browser for the next time I comment. Competitor listing sabotage is a frequent strategy used by Chinese sellers. And then there is the other side of the coin that this whole think sickens me to see how so many American businesses and consumers are suffering in multiple ways as a result. Laughing so hard reading your comment because everything you've said is so true mixed with your humor has made my day. Oversea sellers on Amazon and Ebay are putting an end to the US economy, we are suffering, jobs are being lost, tax is not being paid. 1. He’s covered industry events like the Consumer Electronics Show (CES) and Mobile World Congress in person. For the first time, Amazon announced that third-party sellers overall make up 58% of all of Amazon’s sales. Amazon and ebay seem to have a much better interest in China then anyone else. estimated that there are over 200,000 Chinese businesses currently selling on Amazon, Episode 178 – How Chinese Sellers Are Manipulating Amazon and Outsmarting You, I Attended the Largest Chinese Amazon Seller Conference in the World [2019]. And once again, it does not take a law degree to realize that an American business with domestic assets is going to be a lot more susceptible to product liability lawsuits than a foreign business, especially a Chinese one. It would effectively reduce the competition on Amazon by a huge amount. Ahem make that centuries ago during Yuen dynasty. He sold his multi-million dollar ecommerce business in 2016 and create another 7-figure business within 18 months. The only issue here, is it's a dragnet that would catch thousands of sellers completely by surprise & revenue ( commissions) would plummet. Amazon's own programs, plus a growing number of shippers, translators, marketers and trainers who help Chinese merchants sell on the site and apps, are opening a new way for Chinese … It continues to get worse, and it's challenging trying to buy any product lately. An example of a stolen “ASIN report” from Amazon showing private search statistics for a particular product. For some reason Amazon can not comprehend what’s going on. As a Senior Amazon Account Manager in one the biggest cross border e-commerce companies in China, I couldn't agree more with your posts. I am sick and tired of seeing crap or fake Chinese products at the top of every electrical product I search for. This means that the majority of scammers don’t keep an active account for more than a few days, two weeks at most. I am beginning to Google my search now, and will eventually find one, but I miss the days of when Amazon was the go to place for great reviews and great products. It seems to me for now the best we can do is also access those reports. To see which ones are 50 percent off, add &pct-off=50-to the end of the search URL. For a while, it seemed as though reviews were a better way to understand what you were really getting. The actual product is just under a foot tall according to the details.) 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